- One Key Ring
- One Handmade Straw Holder
- One Straw
- One Brush Cleaner
Hand wash and air dry when needed.
This fabric is 100% biodegradable, to discard please remove the metal circle, clasp, and keyring, you will be able to compost it into any available dirt. We take pride in making a product that can biodegrade so please be mindful to our planet and give back to our earth.
We Work With
As soon as you place your order, you will receive an order confirmation through e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. In a case that your item is on backorder or unavailable, we will reach out to you via e-mail.
If your item(s) are available for immediate shipment (within 3-7 business days), we will process the charges and submit the order for shipment. Once order is shipped, it will take between 3-15 business days for you to receive your items depending on your location. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within 7 business days of your order, feel free to follow up with us with your order number listed and email at firstname.lastname@example.org
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please IMMEDIATELY send photos to: email@example.com and follow instructions listed on Refund Policy for damaged goods.
Cancellations & Refunds:
All orders cancelled after 24 hours of purchase are subject to a $10 minimum restocking fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will be responsible for the return shipping charges. Refunds will only be issued to the original credit card that was used when order was placed.
Our return policy is 15 days after arrived shipment. Unfortunately, if time has gone past the 15 days after the arrived shipment or if it is not applicable we won't be able to process a return for you. If you contact us within the return policy requirement allowed return time, unless stated "not applicable for returns", we'll be able to help you return your item(s). The customer may also be responsible for the cost of shipping the item(s) back, varies by state.
To be eligible for a return, your item(s) must be unused and in the same condition you received it in and apply to the return policy requirements. You must also keep the original packaging of the item(s).
Please don't return the item(s) before you contact us.
After we receive the item(s), we will inspect it. If it's unused, new sell-able condition, we'll issue you a refund to your original payment method within 3 to 5 days.
- Please make sure you use tracked shipping when you return the item.
- If a customer refuses a delivery of an item, they will be subject to extra charges for it to be resent to the addressee.
If your order is processed, but not shipped yet and you want to cancel it after 24 hours you will have to email us as soon as possible.
If your order is already shipped when you want to cancel it, you can follow the steps in the "Return" section. You will be subject to a 10%-25% restocking fee, plus the shipping cost of returning the item(s).